The service works by beaming a high frequency radio wave from our source near Lake Ontario to our ‘hub’ tower. From this, the signal is filtered out to our other towers. A radio modem is installed where the service is required. From there the signal is wired into the computer or if the customer wishes into a router.

The radio modem will be attached to the side of your house facing the signal source. Sometimes a tower is required to help increase the signal strength. We can provide towers including installation at a reasonable cost. For more information see our pricing section.

The radio modem then connects via ethernet cable into your computer system or a wireless router. The wireless router gives you the freedom to use a laptop anywhere in the house you want – within the range the router provides.

The system works extremely well for average internet use, emails, on-line gaming and streaming of video. Downloading or uploading of large files however is more difficult (as it is for any other broadband service – think of what happens to your water pressure when all taps in the house are turned on) and will typically take longer than you would like and at the same time, slows down the network for other users. Our systems are able to monitor file size and notify us should a violation of our FAP be occurring. When this happens, the network automatically slows down the ‘heavy user’, helping ensure equally fast service for all customers.